AI客服与销售
AI Customer & Sales
Build AI customer service chatbots to automate the entire sales process
Course Overview
AI is transforming customer service from a cost center into a profit center. This course teaches you how to build AI customer service chatbots with no-code platforms like Coze and Dify, and use AI tools to automate sales from lead generation to deal follow-up. Ideal for entrepreneurs, operations, and sales managers.
Free Chapter Preview
The AI Customer Service Revolution: From Cost Center to Profit Center
Learn how AI is reshaping customer service and sales processes, and the business value it brings. · 8 min
Build Your First AI Customer Service Bot
Create an intelligent customer service system with no-code platforms like Coze or Dify. · 12 min
AI Sales Assistant: Automating the Pipeline from Lead to Close
Use AI tools to automate customer profiling, script generation, and follow-ups. · 10 min
Hands-on Project: Build and Optimize a Multi-Channel AI Customer Service System
From setup to testing and optimization, complete a deployable AI customer service solution. · 18 min
Job Hunting and Career Development in AI Customer Service and Sales
Role profiles, resume keywords, interview preparation, and industry salary benchmarks. · 15 min
Curriculum
Introduction to AI Customer Service
Building an AI Customer Service Bot
AI Sales Automation
Operations Optimization
Extended Learning Resources
Curated free resources to complement this course
Career Path
Salary Range
Operations Role: 8K-20K/month | Management Role: 15K-40K/month